Institutionalizing self-management is challenging. Paul Zak suggest that it first depends upon trust which depends upon our bodies’ use of oxytocin. Things that inhibit the production of oxytocin include hierarchy where we are forced to play the child role, high stress, and fear. Eliminate those and you are well on your way to self-management. How to do that? To answer that question we wrote the book Behave! How to get 100% of your workers fully engaged.
Paul Zak on Trust, Morality -- and Oxytocin