Tuesday, November 29, 2011

Empowerment is the true embodiment of trust.

"More often than not I am asked, 'You have referenced the important contributions of your father as the founder and early leader of your company.  Is there any one thing that you can point to that your father instilled in you as your motivation?'
'Yes,' I reply, 'my father treated me to the most demanding discipline.  He trusted me!'"
                                                               - Robert Galvin, former CEO Motorola

Galvin wasn't talking about trust as much as he was about empowerment.  Empowerment is the true embodiment of trust.  Without it, trust is just a word.
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